Been on yahoo mail over tenyrs...starting about a week ago att * yahoo email (currently...

GetHuman4876755's Account Access issue with Yahoo from May 2020

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Before contacting them, items GetHuman4876755 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4876755's own words
Your new login screens do not let us stay logged in to yahoo email acct ... Been on yahoo mail over tenyrs...starting about a week ago att * yahoo email (currently) showed a new login screen that does a redirect after logging in....the "keep me logging in two weeks" "got it" does not work...always have to login now and when logged in after a short period of time it logs you off...this is on your end, I've checked all the cookie issues and clear browsing issue....Fix your new login screens so I stay logged in......thanks
Just started week ago when you displayed your new login screens
stay logged in
Over ten years...way before att merger
Checked cookies and browsing clear issues already*I see yahoo home page now posts "remember to log into email each time, two week stay logged in not available at this time".....when and if this will be resolved, don't know??
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Yahoo

att*yahoo email currently
Account Access issue
Reported by GetHuman4876755
May 27th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 18148 others
1 customer following this

Timeline

GetHuman4876755 started working on this issue
May 27th, 2020 4:24pm
GetHuman4876755 indicated the issue is not fixed yet.
May 28th, 2020 9:19am
GetHuman4876755 indicated the issue is not fixed yet.
May 28th, 2020 9:22am

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