Yahoo mail unavailable

GetHuman4082123's customer service issue with Yahoo from December 2019

Help with my Yahoo issue
The issue in GetHuman4082123's own words
I was having issues with my yahoo email account on my iphone. I deleted the account off my phone and attempted to reinstall via ios mail app. When I try to do it automatically, it goes back to the screen with all the email options. When I try to add my email account back manually, I get an error message saying the username or password is incorrect. However, I just changed the password on my account via the web on my laptop, so I know the password is correct. The exact message I am receiving says, "the username or password for is incorrect." I tried changing the password again via the web version on my laptop but am still unable to reinstall yahoo mail. I have restarted my phone several times as well as updated the software to ios **. When I login to my yahoo email on my laptop, under recent activity it shows I am logged in, but I have no access on my phone. I have done everything recommended and No luck at all.

GetHuman4082123 did not yet indicate what Yahoo should do to make this right.

How GetHuman4082123 fixed the problem
I reached out to yahoo, but they were unable to help. I then contacted apple support. They realized others were having issues as well. They spoke with their software engineers. Two days later, I randomly tried again to install my yahoo mail account and it worked. So, I guess just keep trying.
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yahoo mail on iphone * ios **
Customer service issue
Reported by GetHuman4082123
Dec 12th, 2019 - 3 years ago
GetHuman4082123 shared how to fix
Seen by 13 customers so far
Similar issue to 22367 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman4082123 started working on this issue
Dec 12th, 2019 3:32am
GetHuman4082123 indicated the issue is not fixed yet.
Dec 12th, 2019 2:25pm
GetHuman4082123 indicated the issue is not fixed yet.
Dec 12th, 2019 5:28pm
GetHuman4082123 indicated the issue is not fixed yet.
Dec 12th, 2019 5:28pm
GetHuman4082123 indicated the issue is not fixed yet.
Dec 13th, 2019 8:03am
GetHuman4082123 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 7:34am

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