Yahoo has broken its own terms

GetHuman3840155's customer service issue with Yahoo from October 2019

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The issue in GetHuman3840155's own words
I was trying to tell the member of the group that a replacement blog for the Yahoo Group site has been prepared. I was trying to tell them how to reach it. I should mention that I attempted to post this message BEFORE Yahoo's cutoff deadline, and that I had prepared the members for such a message. ... My friend and I have prepared a new blog to preserve the one that Yahoo is cancelling. I have told my Yahoo group before about its preparation, but I sent another message to the site a few hours ago (BEFORE YAHOO'S CUT-OFF DEADLINE) to announce that the new blog was ready and how to access it. I just learned that that message was not posted. This makes it much more difficult to tell the members that their new blog is waiting for them.*Yahoo has broken its promise. They had two deadlines, and the FIRST one was October the **th . *I ned to get in touch with Yahoo to tell them that they should honor their promise and allow my message to be posted on the Yahoo site.**Sincerely,*Warren Jones*Sun Oct ** **:** AM
I don't know. Yahoo has always had a terrible reputation for customer service. In fact, I don't even k ow how to contact them. This is why I came here. Contacting Yahoo is and always has been HOPELESS. I need your help.
All they have to do is to allow me to post my message on the group website.
I have never been a customer of yours. I looked for help, and found you. Was I wrong?
Not her. I only just discovered that they had not posted the message I sent on the **th. (Yahoo made two deadlines, and the first one was on the **th)
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Yahoo

A Yahoo Group
Customer service issue
Reported by GetHuman3840155
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 147434 others
0 customers following this

Timeline

GetHuman3840155 started working on this issue
Oct 28th, 2019 7:00am

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