I've been having an Yahoo email account (personal) for more than a decade. It was a mai...

GetHuman2955943's customer service issue with Yahoo from May 2019

Help with my Yahoo issue
The issue in GetHuman2955943's own words
I've been having an Yahoo email account (personal) for more than a decade. It was a main account in the beginning, and I later started using another email from a different vendor as a main account. I used to login occasionally to my Yahoo account and then the frequency got lesser. **I believe I last used my account towards the end of ****. Post that when I logged in today (**th May ****), I was able to login successfully with my old password, but was utterly shocked and dismayed to find out all of emails in all folders (like inbox, sent, trash, etc) have VANISHED into thin air, so did my customized folders. **It was as though someone accessed my account and wiped it clean, or not sure if it is a case of a deleted or "refreshed" account for not using the email account for more than ** or ** months. Either ways it is like a brand new account. **I've lost several important and personal emails of great value and importance. **KIND HELP NEEDED:*Is there any remotest chance I can get back all of my old emails of more than ** years?**Any help will be deeply and gratefully appreciated. Many thanks in advance with the deepest gratitude.

GetHuman2955943 did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman2955943
May 20th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 120995 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman2955943 started working on this issue
May 20th, 2019 8:11pm
GetHuman2955943 shared this issue with your circles on Google+
May 20th, 2019 8:12pm
GetHuman2955943 indicated the issue is not fixed yet.
May 21st, 2019 12:26am