My emails stopped coming in last Thursday. States not connected to server. Did not do anything. May be compromised. Have tried repeatedly to log in to no avail.

GetHuman-vjlovuol's customer service issue with Yahoo from November 2018

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Help with my Yahoo issue
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The issue in GetHuman-vjlovuol's own words
I was trying to check my emails and the email is disconnected from the server. I did not do anything. May be compromised. ... I am no longer an AT&T customer but have had issues with my sbcglobal.net Yahoo email address until last Thursday when I stopped receiving emails and cannot send emails either. Evidentially just logged off by itself or some scammers playing with my email. When I tried to log in stated my password was wrong but I am pretty sure it is correct. When asked security questions I unfortunately forgot the right answer for one of the questions. I tried calling AT&T for help but just got the run around and still cannot access my email. I will need to give you another email address since the Yahoo address is not working.
Help me restore my email account please.
I am no longer an AT&T customer and it is confusing if I can still keep my sbcglobal email with Yahoo.
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email
Customer service issue
Reported by GetHuman-vjlovuol
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 68104 others
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Timeline

GetHuman-vjlovuol started working on this issue
Nov 9th, 2018 2:34am