I made my old yahoo account a great number of years ago and connected it to an EA accou...

GetHuman1476955's customer service issue with Yahoo from November 2018

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The issue in GetHuman1476955's own words
I made my old yahoo account a great number of years ago and connected it to an EA account I had where I've purchased a large number of games for high prices and I need to reset my password to access the account. However, when trying to log into my old email address it says it is on a new device and I must answer a security question but since I made the account so long ago and most likely filled in silly answers, I can't access the email address despite knowing the log in details and therefore cannot access my EA account. I would appreciate a response ASAP as it would help immensely considering I've spent days trying to access both accounts and talking to EA advisors and they all say I need access to my old email: *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman1476955
Nov 3rd, 2018 - a mon ago
I have an issue with Yahoo too
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Timeline
GetHuman1476955 started working on this issue
Nov 3rd 8:47pm