Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, an...

GetHuman1475395's customer service issue with Yahoo from November 2018

1 view
65930 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman1475395's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1475395's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1475395 will want to follow the link below to head to their help center. We will check on GetHuman1475395 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1475395 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1475395's own words
Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, and I noted my signature contact details had been changed.**I strongly suspect my account was hacked from the email messages in the outbox between Yahoo and the responsible person (which appear to originate from myself).**I have taken the following steps to secure my account:***. Changed the password**. Set up an account key**. Changed the contact telephone number**. Deleted and reinstalled the yahoo mail App on my iPad and iPhone.**However now all the emails I receive are not deposited in the “inbox” folder but are stored in the “unread messages” folder.**Can you please assist me so that all new emails are deposited in my “inbox” and confirm my yahoo email account is now secure.**My alternate email address to confirm I receive your response is: *******@***.com**Regards**David Green
GetHuman1475395 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1475395 fixed the problem
We are waiting for GetHuman1475395 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman1475395 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1475395
Nov 3rd, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 65930 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1475395 started working on this issue
Nov 3rd 5:59am