Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, an...

GetHuman1475395's customer service issue with Yahoo from November 2018

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Before contacting them, items GetHuman1475395 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1475395's own words
Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, and I noted my signature contact details had been changed.**I strongly suspect my account was hacked from the email messages in the outbox between Yahoo and the responsible person (which appear to originate from myself).**I have taken the following steps to secure my account:***. Changed the password**. Set up an account key**. Changed the contact telephone number**. Deleted and reinstalled the yahoo mail App on my iPad and iPhone.**However now all the emails I receive are not deposited in the “inbox” folder but are stored in the “unread messages” folder.**Can you please assist me so that all new emails are deposited in my “inbox” and confirm my yahoo email account is now secure.**My alternate email address to confirm I receive your response is: *******@***.com**Regards**David Green

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Customer service issue
Reported by GetHuman1475395
Nov 3rd, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 65930 others
0 customers following this


GetHuman1475395 started working on this issue
Nov 3rd, 2018 5:59am