Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, an...

GetHuman1475395's customer service issue with Yahoo from November 2018

3 views | 65930 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman1475395's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1475395's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1475395 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1475395 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1475395 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1475395's own words
Dear Sir*Madam**Since ******** I have received any emails to my yahoo email account, and I noted my signature contact details had been changed.**I strongly suspect my account was hacked from the email messages in the outbox between Yahoo and the responsible person (which appear to originate from myself).**I have taken the following steps to secure my account:***. Changed the password**. Set up an account key**. Changed the contact telephone number**. Deleted and reinstalled the yahoo mail App on my iPad and iPhone.**However now all the emails I receive are not deposited in the “inbox” folder but are stored in the “unread messages” folder.**Can you please assist me so that all new emails are deposited in my “inbox” and confirm my yahoo email account is now secure.**My alternate email address to confirm I receive your response is: *******@***.com**Regards**David Green

GetHuman1475395 did not yet indicate what Yahoo should do to make this right.

How GetHuman1475395 fixed the problem

We are waiting for GetHuman1475395 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1475395 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman1475395
Nov 3rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 65930 others
0 customers following this

Timeline

GetHuman1475395 started working on this issue
Nov 3rd, 2018 5:59am