I need to get into my account so that I can see my email but it tells me a different na...

GetHuman-meekssco's customer service issue with Yahoo from October 2018

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-meekssco will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-meekssco can let us know if they help or not.
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Before contacting them, items GetHuman-meekssco may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-meekssco's own words
I need to get into my account so that I can see my email but it tells me a different name of a person's email that is supposed to be familiar to me and it's not someone I know and it's not me my name is David Scott I'm trying to get into my Yahoo account Meeks underscore Scott underscore ** at yahoo.com and it will not allow me to get into it I cannot use a password because it keeps asking me for an access key I found a hard complicated way to find it but it's not like they say on my Yahoo page when I open it up or when I attempt to open it up where they say you were able to click on it and it will send you an e-mail and I don't have the same email and phone number because the other phone I had was crushed but I need my Yahoo account I have important emails that go through it and things that are saved on it please help me ASAP

GetHuman-meekssco did not yet indicate what Yahoo should do to make this right.

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Customer service issue
Reported by GetHuman-meekssco
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 59877 others
0 customers following this


GetHuman-meekssco started working on this issue
Oct 16th, 2018 5:26pm