Hello, I have my yahoo email account for ages how. I have logged myself out from my pho...

GetHuman-sonialti's customer service issue with Yahoo from October 2018

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The issue in GetHuman-sonialti's own words
Hello, I have my yahoo email account for ages how. I have logged myself out from my phone app as i had some issues with the account. Then i tried to log on my computer but because you couldn't sent me a key for my account I cannot log in.*I have looked for different ways of sorting this out. One of the options on the yahoo help support was to come out of my account from all devices and then i will be able to get back in. However, now i cannot log in, in any way. When trying to log in is asking me to answer some security questions. The problem is that i cannot remember the answer for one of the questions and as a result i still cannot log on. *I have really important emails on this account which i need to access but i cannot for over a week now. I need some help in being able to log in and access my account. Please, can I have my account reset or something? *I desperately need to log in and unfortunately i have no other ways of accessing the account as I haven't updated a new phone number or the recovery email address. *Can I please have some help and support in being able to log on my account. I will provide another email address where i will wait for answers. *Thank you very much in advance.

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Customer service issue
Reported by GetHuman-sonialti
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 59801 others
0 customers following this


GetHuman-sonialti started working on this issue
Oct 16th, 2018 1:30pm

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