I have had my email hacked and I deleted my account but the issue I am having is when y...

GetHuman-alwayscr's customer service issue with Yahoo from August 2018

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The issue in GetHuman-alwayscr's own words
I have had my email hacked and I deleted my account but the issue I am having is when you go back to Yahoo email you can hit an option that says recovery email and put in an email address. My email I want to delete is *****@***.com and I keep having the issue even if I change my pass word someone whoever it is is able to go to recovery email and type their email in. There should not be any email address what so ever associated or attached to my account. If you do see that there are please immediately deaticvate everything. I want to delete that account *****@***.com and my other email which is *****@***.com. perminarely delete both of those accounts for me please and there should absolutely be no other email attached or associated with those * emails at all. Whoever is doing this and getting into my account on both the emails above is able to gain access to my cell phone messages ...get on my face book. Everything. Please just completely wipe *****@***.com and *****@***.com completely away for good. I will make brand new emails myself. I believe one of the email accounts doing this to me is Ginger.SayedA*****@***.com. that is the women's account and if you see that email attached with the two emails of mine please get her email unassociated with mine cause she can log into her email account and gain full access and reactive my email when I delete it. Thank you for your time

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Yahoo

Customer service issue
Reported by GetHuman-alwayscr
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 46826 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-alwayscr started working on this issue
Aug 26th, 2018 4:17pm
GetHuman-alwayscr indicated the issue is not fixed yet.
Aug 31st, 2018 7:27am