my phone died and my backup email was an aol acoount i no longer have any acces too or...

GetHuman-calugia's customer service issue with Yahoo from August 2018

44446 similar
0 following
Help with my Yahoo issue
GetHuman-calugia's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-calugia will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-calugia can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-calugia's own words
my phone died and my backup email was an aol acoount i no longer have any acces too or can recover..its very very old*i have a new phone an the app but the original yahoo email account wont or says it doesnt recoginize the phone* despite the fact that i was using it to log in with the app i made a new yahoo email and now can use that just fine with the phone app and all but noww cant get into the old email at all anymore it forces a relog into the account annnnd......wont recoginize the phone * now somehow i did getta new phone but all my info is the same except the actual phone physically itself how can i get it to sends a new code for my old email or how can i reset my old account my old account is.....*****@***.com*i also have a yahoo *****@***.com but thats brand new and was an attempt to get it working with the phone a new * i got now,,,,,this works fine the new acoount but despit the old account working with my phone prior to this it act like my phone isnt existing anywhere the old account lol*ahhhhhelps plssss*annn i cant access older account at all david that * is*ty
GetHuman-calugia did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-calugia fixed the problem
We are waiting for GetHuman-calugia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-calugia fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-calugia
Aug 18th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 3 customers so far
Similar issue to 44446 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Name of Account Holder
GetHuman-calugia started working on this issue
Aug 18th, 2018 12:00am
GetHuman-calugia indicated the issue is not fixed yet.
Aug 19th, 2018 1:03am
GetHuman-calugia indicated the issue is not fixed yet.
Aug 19th, 2018 1:03am