my phone died and my backup email was an aol acoount i no longer have any acces too or...

GetHuman-calugia's customer service issue with Yahoo from August 2018

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The issue in GetHuman-calugia's own words
my phone died and my backup email was an aol acoount i no longer have any acces too or can recover..its very very old*i have a new phone an the app but the original yahoo email account wont or says it doesnt recoginize the phone* despite the fact that i was using it to log in with the app i made a new yahoo email and now can use that just fine with the phone app and all but noww cant get into the old email at all anymore it forces a relog into the account annnnd......wont recoginize the phone * now somehow i did getta new phone but all my info is the same except the actual phone physically itself how can i get it to sends a new code for my old email or how can i reset my old account my old account is.....*****@***.com*i also have a yahoo *****@***.com but thats brand new and was an attempt to get it working with the phone a new * i got now,,,,,this works fine the new acoount but despit the old account working with my phone prior to this it act like my phone isnt existing anywhere the old account lol*ahhhhhelps plssss*annn i cant access older account at all david that * is*ty
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Yahoo

Customer service issue
Reported by GetHuman-calugia
Aug 18th, 2018 - a yr ago
I have an issue with Yahoo too
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-calugia started working on this issue
Aug 18th, 2018 12:00am
GetHuman-calugia indicated the issue is not fixed yet.
Aug 19th, 2018 1:03am
GetHuman-calugia indicated the issue is not fixed yet.
Aug 19th, 2018 1:03am