I created the account *****@***.com two years ago, but do to personal issues, I've been...

GetHuman-ljtiozzo's customer service issue with Yahoo from August 2018

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The issue in GetHuman-ljtiozzo's own words
I created the account *****@***.com two years ago, but do to personal issues, I've been pretty much disconnected the last couple of years. I really do not recall when I updated this account's alternate address and password, but sorrily, I do not have access to that anymore.*I do recall the original password I set up when I signed up for *****@***.com and also, I do have access to the alternate email address I first added to that account in case I would need that, which is *****@***.com *If someone could just restore password*alternate email address*all account information as I filled it when I first signed up and before that was updated on Oct. **th, **** at *.** pm, that would be perfect, as I'd be able to access my account without any assistance.*I really need to access this account and I am the legitimate owner*creator. I do understand this is unusual, but it's really important for me (more for personal*emotional reasons, since no sensible information like banking info or whatever, was never related to this email). I do have the automated email that is sent when that kind of information is updated, which says:*Hi L*cio J*nio,**On October **, **** at *:** PM, the following email address was removed from your account:******@***.com.**If you made this change, you're all set. **If not, please use this link to add the email address back to your account and change your password.****Thanks, *Yahoo**Unfortunately, that link isn't working anymore. I long lost the phone number associated with it too.**I beg you to please help me with this or let me know how we can work it out. I would very much appreciate it.
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Yahoo

Customer service issue
Reported by GetHuman-ljtiozzo
Aug 16th, 2018 - a yr ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-ljtiozzo started working on this issue
Aug 16th, 2018 3:31am
GetHuman-ljtiozzo shared this issue with others over email
Aug 16th, 2018 3:34am
GetHuman-ljtiozzo indicated the issue is not fixed yet.
Aug 16th, 2018 11:31am
GetHuman-ljtiozzo indicated the issue is not fixed yet.
Aug 17th, 2018 12:09pm
GetHuman-ljtiozzo indicated the issue is not fixed yet.
Aug 19th, 2018 1:32pm