I received an account key from yahoo and I don’t have an account with you. I called a...

GetHuman-kanttaki's customer service issue with Yahoo from August 2018

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The issue in GetHuman-kanttaki's own words
I received an account key from yahoo and I don’t have an account with you. I called a customer support number and “did” get a human (who spoke very poor English) and asked him why I was receiving this code. He asked me for the code and I gave it to him. He proceeded to tell me that it would cost me $*** to resolve the issue. I knew right away that couldn’t be right, and told him just to make sure that I DO NOT HAVE SN ACCOUNT WITH YOU! My daughter is does have an account with you and is trying to resolve a problem she is having with her account. I told her about the “odd” text that I received, and she told me that I had played into the hands of a hacker! I am not all that tech savvy about this sort of thing. What can I do to make sure someone has not opened a fraudulent account in my name. I do not have nor want a Yahoo account. Please help!
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Yahoo

Customer service issue
Reported by GetHuman-kanttaki
Aug 15th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 43885 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kanttaki started working on this issue
Aug 15th, 2018 7:37pm
GetHuman-kanttaki shared this issue with friends on Facebook
Aug 15th, 2018 7:40pm
GetHuman-kanttaki indicated the issue is not fixed yet.
Aug 16th, 2018 12:05pm