nothing happened. can't recover my old password. no key account received. says my phone no, my email address aren't recognized.

GetHuman-mashamas's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-mashamas's own words
access my email account ... I've forgot my yahoo mail account password. I've followed the steps to recover it, I've asked for an account key, but I've got none. Eventually, I gave up and created a new email address and a new password and I finally got in. Now I need to recover the messages and contacts from my old account and it seems impossible. I've followed all the steps, I even got a sms with a code, but nothing seems to work. I've entered my cell phone no, my old email address, my new one, my gmail account, all to no avail. *I don't remember the answers to the verification question, like my favorite author and stuff... my old email address is *****@***.com, my new one is *****@***.com, which, anyway, is no longer recognized by yahoo. I want my old account back, with everything in it. HELP, please!
i don't know how i can be sent an account key as long as none of my ids are recognized any longer by yahoo
have somebody from yahoo.com send me a solution, if any. If its beyond repair, let them tell me just that on my gmail address.
daily customer for nearly ** years
yeah, i created another yahoo mail account, but somehow this too has been deactivated. I presume that is because I've tried many things many times on my account, so it may be that I'm now seen as some kind of hacker or God knows what!
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old yahoo mail account
Customer service issue
Reported by GetHuman-mashamas
Aug 13th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 9 customers so far
Similar issue to 43257 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mashamas started working on this issue
Aug 13th, 2018 5:33pm
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 14th, 2018 6:48am
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 14th, 2018 6:57am
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 14th, 2018 6:57am
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 14th, 2018 6:57am
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 15th, 2018 3:43pm
GetHuman-mashamas indicated the issue is not fixed yet.
Aug 15th, 2018 3:45pm