On August **, **** I entered my inbox and discovered all saved e-mails and notes with d...

GetHuman983664's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman983664's own words
On August **, **** I entered my inbox and discovered all saved e-mails and notes with dates prior to August **, **** !:**PM were missing. These were personal and professional e-mails selectively saved from October **** to present. And notes used to compile various forms of information and records (approximately ***-*** pieces in all). These were of course very special and*or important to me. I first tried to get them recovered at approximately *:**PM on August **, **** (By the "Yahoo mail restore team") . After waiting beyond the requested * hours I discovered they were still missing. I then tried again but as is usual lately my safari*yahoo system gave me trouble and I gave up. Using Google Chrome I alerted the Yahoo Postmaster on August **,**** *:**PM but only received a received confirmation (*********). **I have no idea where I stand or what to do. I'm also under the impression that after * days from time of disappearance (via Yahoo mail restore team) they will be forever lost.** I have lost everything *-* times in the past but after logging out (the first time perplexed) and then later that day logging back in all items reappeared.**Again, these items are special to me. **Please help, in any way you are able.**Thank you.**Sincerely, Robert Artzer.
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Yahoo

Customer service issue
Reported by GetHuman983664
Aug 12th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 6 customers so far
Similar issue to 42989 others
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Timeline
GetHuman983664 started working on this issue
Aug 12th, 2018 11:50pm
GetHuman983664 indicated the issue is not fixed yet.
Aug 13th, 2018 1:11am
GetHuman983664 indicated the issue is not fixed yet.
Aug 14th, 2018 4:02am