I've had to switch to a new phone on my account I have lost my old password to my Yahoo...

GetHuman867874's customer service issue with Yahoo from July 2018

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The issue in GetHuman867874's own words
I've had to switch to a new phone on my account I have lost my old password to my Yahoo however I cannot figure out how to reset it I've tried every way using your tutorials your time out function by the time I type in the new code it gets me into the account but it will not let me get to a point where I can reset the password I've not been able to get ahold of anyone on the phone I don't know why I'm having this problem but I'm having this problem all I want to do is reset the password to a new password that I know I need this to operate off another app it uses both Yahoo and Google I have my Google password but my Yahoo was different. I can get into my Yahoo and read my mail but I cannot find any way to reset the password I don't remember what device I used to set up the account but I think it was a laptop that failed

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Yahoo

Customer service issue
Reported by GetHuman867874
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 29592 others
0 customers following this

Timeline

GetHuman867874 started working on this issue
Jul 10th, 2018 8:12pm