I forgot my password but do not have access to the secondary email or phone.

GetHuman-alison_r's customer service issue with Yahoo from July 2018

12 views | 29369 similar | 0 following
Help with my Yahoo issue
GetHuman-alison_r's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alison_r will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alison_r can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-alison_r's own words
I was trying to log in to my yahoo email from years ago that is associated with an old twitter account. In order for me to be able to delete an old twitter account I need to change my password for twitter via this email address. ... I created a yahoo account in high school and have forgotten my password. The back up email (*****@***.com) was my college email and has been changed since I graduated to *****@***.com. I need to access this email in order to delete an old twitter account. Is there anyway you could send me a link to change my password to the undated email above (*****@***.com)
Since this email was created in high school (* years ago) I do not remember the password and I do not have access to the secondary email or phone.
I want to speak with someone about potential ways to recover this email instead of having them tell me that there is nothing I can do. This is a huge company, I am frustrated that they do not have a contact phone number for situations like mine where the help tab doesn't resolve my issue.
I have had this yahoo email account for * years.
I have tried contacting twitter about this issue in order for them to delete my account but they said I have to take this issue up with yahoo.
How GetHuman-alison_r fixed the problem

We are waiting for GetHuman-alison_r to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alison_r fixes it.
This email address isn't valid

Yahoo

Yahoo Email
Customer service issue
Reported by GetHuman-alison_r
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 29369 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-alison_r started working on this issue
Jul 10th, 2018 2:11pm
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 10th, 2018 2:13pm
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 12th, 2018 10:45am
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 12th, 2018 10:52am
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 12th, 2018 10:53am
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 12th, 2018 10:53am
GetHuman-alison_r indicated the issue is not fixed yet.
Jul 12th, 2018 10:56am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies