I forgot my password but do not have access to the secondary email or phone.
GetHuman-alison_r's customer service issue with Yahoo from July 2018
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Help with my Yahoo issue
GetHuman-alison_r's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alison_r will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alison_r can let us know if they help or not.
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The issue in GetHuman-alison_r's own words
I was trying to log in to my yahoo email from years ago that is associated with an old twitter account. In order for me to be able to delete an old twitter account I need to change my password for twitter via this email address. ... I created a yahoo account in high school and have forgotten my password. The back up email (*****@***.com) was my college email and has been changed since I graduated to *****@***.com. I need to access this email in order to delete an old twitter account. Is there anyway you could send me a link to change my password to the undated email above (*****@***.com)
Since this email was created in high school (* years ago) I do not remember the password and I do not have access to the secondary email or phone.
I want to speak with someone about potential ways to recover this email instead of having them tell me that there is nothing I can do. This is a huge company, I am frustrated that they do not have a contact phone number for situations like mine where the help tab doesn't resolve my issue.
I have had this yahoo email account for * years.
I have tried contacting twitter about this issue in order for them to delete my account but they said I have to take this issue up with yahoo.
I have an issue with Yahoo too
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