Hello Yahoo, for some time now I've been experiencing my Yahoo page simply goes Blank o...

GetHuman-ownallre's customer service issue with Yahoo from July 2018

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Help with my Yahoo issue
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The issue in GetHuman-ownallre's own words
Hello Yahoo, for some time now I've been experiencing my Yahoo page simply goes Blank or I get these continuous Virus Messages that tell to contact them to fix the issue. I have since found out that it isn't Microsoft, but a scam. Nonetheless, recently this has been happening more frequently and I did a little experiment to determine whether this problem was with my, computer, my other Search Engines or just Yahoo. So I deleted Yahoo from my Apps. and did not use it for several Days. No problems whatsoever. Then I remembered, last year around March, I was not receiving any e-mail messages at all which was odd because I get a ton of them Daily. I went into my Yahoo Accnt. and found that someone had changed the destination of where e-mail was sent. Obviously, I immediately corrected this and changed my password but I was still experiencing the aforementioned. And just recently, my Computer Froze Altogether. Thus, I took it to a Licensed Technician who told me that Yes, I in fact had a dangerous Virus so he eliminated and installed a New Version of Windows **. This seemed to do the trick. But now I'm really steemed because upon reinstalling all of my Programs, I waited to do Yahoo last. And sure enough, the Problem Persists. I have used Yahoo for many years and I would truly like to continue. I know that it sounds like I'm casting the blame at Yahoo, no, I am simply stating what has been happening. PLEASE HELP!! Thank You

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Customer service issue
Reported by GetHuman-ownallre
Jul 2nd, 2018 - 5 years ago
Seen by 36 customers so far
Similar issue to 25389 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-ownallre started working on this issue
Jul 2nd, 2018 2:31pm
GetHuman-ownallre indicated the issue is not fixed yet.
Jul 2nd, 2018 4:12pm

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