Good Morning,*I have a problem with my Yahoo-account. I already tried to text the Yahoo...

GetHuman-maxscho's customer service issue with Yahoo from July 2018

7 views | 25309 similar | 0 following
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maxscho will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-maxscho can let us know if they help or not.
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The issue in GetHuman-maxscho's own words
Good Morning,*I have a problem with my Yahoo-account. I already tried to text the Yahoo support, but I couldn't reach help there. Now I try to find solutions on the Internet.*About * years ago I created my Yahoo-account “*****@***.com”. I didn't write down my answers to the safety questions and I didn't need to put an emergency e-mail.*Already over a year ago my password manager deleted my Yahoo password after a restart. So I couldn't reset the password on my own, because I forgot my security question and I don't have the emergency e-mail.*But I got a lot of other information over my account that can verify me as the owner and creator of this e-mail. I just need to chat with a real person and not only get these answers generated by a computer.*I hope you can finally help me with this problem.**Greetings,*Max Schodry

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Customer service issue
Reported by GetHuman-maxscho
Jul 2nd, 2018 - 5 years ago
Fixed
Seen by 7 customers so far
Similar issue to 25309 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-maxscho started working on this issue
Jul 2nd, 2018 11:28am
GetHuman-maxscho indicated the issue is not fixed yet.
Jul 2nd, 2018 11:32am

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