GetHuman726174's customer service issue with Yahoo from May 2018
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Help with my Yahoo issue
GetHuman726174's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman726174 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman726174 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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The issue in GetHuman726174's own words
I need to open my email as ... I have my yahoo account. I can't sign in because I don't have my old phone number or the password to my alternate email account. Yahoo sent me some ridiculous page of questions about my account, then emailed me back saying my answers weren't correct. And to try again some later. This is out of control when YAHOO holds our accounts hostage, does not assist with getting us back into our accounts. Why is there NOT a customer service number so people can call to YAHOO to help fix these issues? YAHOO, I need access to my email account! It has pictures of my daughter that passed away in ****. She was * years old. I've tried & tried to contact you & no helpful reply. Considering how important the pix and things that are on my account of my daughter. I would hope that I will hear from YAHOO soon. My next step if not resolved, is to go to the media. *Kari J.
I have important pictures and things of my daughter that I need to have access to.
I want access to my account.
I have an issue with Yahoo too
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