I was robbed at gun point and the armed robber took my phone and I've just gotten a new...

GetHuman-abdulqud's customer service issue with Yahoo from May 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-abdulqud's own words
I was robbed at gun point and the armed robber took my phone and I've just gotten a new phone so I'm trying to access my Yahoo account but it wouldn't let me because it's showing the very first number that I used to register the account that I don't use anymore. Please help me access my account as soon as possible because there are some important information that I need to see as soon as possible and I also noticed that my phone was showing some other person's name when I was trying to open my account. The name is "Mariel Cuevas (Sexysirenbaby)" I'm hoping its not the thief trying to tamper with my account and not letting me have access to my account. Please help! My Yahoo email is "K*****@***.com"
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Customer service issue
Reported by GetHuman-abdulqud
May 27th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 137 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-abdulqud started working on this issue
May 27th 9:01am
GetHuman-abdulqud indicated the issue is not fixed yet.
May 27th 12:47pm