Early **** I started getting problems with my old yahoo address: *****@***.com. Appar...

GetHuman-sbaidoo's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sbaidoo's own words
Early **** I started getting problems with my old yahoo address: *****@***.com. Apparently it had been hacked and I tried to change the password multiple times but, somehow, these passwords got mixed up because it seemed there was a lag in accepting in the system. Eventually, I could only receive but could not send or respond to any messages. I elicited help from more competent IT friends but because I was always taken to your helpdesk which didn't have a human to interface, the problem was never really resolved. I was therefore advised to open a new email: *****@***.com on ** July ****. This at least helped me to continue to have access to my original email, even though I couldn't send anything from it. Recently I have had notice to activate my *****@***.com address with the threat it would be stopped otherwise, but when I have tried to do so it has not worked. I don't want to lose my previous ** years of email under *****@***.com so if there is a way to merge previous messages to my new *****@***.com account that would be wonderful. If not, please reactivate the *****@***.com or tell me what else to do. I shall consider having a paid address if you can merge the two under *****@***.com. Thanks.
GetHuman-sbaidoo did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-sbaidoo fixed the problem
We are waiting for GetHuman-sbaidoo to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-sbaidoo
May 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 505 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-sbaidoo started working on this issue
May 21st 11:37am
GetHuman-sbaidoo indicated the issue is not fixed yet.
May 21st 1:49pm
GetHuman-sbaidoo indicated the issue is not fixed yet.
May 26th 11:40am
GetHuman-sbaidoo indicated the issue is not fixed yet.
May 26th 11:48am
GetHuman-sbaidoo indicated the issue is not fixed yet.
May 29th 12:33pm