Hello my names Stephanie Herrera I have had the same yahoo mail for at the least *** ye...

GetHuman701874's customer service issue with Yahoo from May 2018

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The issue in GetHuman701874's own words
Hello my names Stephanie Herrera I have had the same yahoo mail for at the least *** years *****@***.com *In **** my son passed away and I soon went through a divorce after. In **** my ex accessed my account when I found out I changed my password and recovery email to a new one I created on Gmail. Unfortunately I haven't logged on in a long time, and now I can't remember the password, or new Gmail recovery address and unfortunately my * has changed as well. I remember my last passwords before changing it in **** one was smrh*eva**angel I believe and the other one I'd used for many years was wilted rose. My old recovery email address before the change was *****@***.com and my old phone * before the **** change was ********** but I don't have any of my new ones or access to that mobile * anymore please help me recover my account! There are pictures of my son in it and since his passing in **** I've come to cherish every picture of him I have! Desperately needing back into my account!
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Yahoo

Customer service issue
Reported by GetHuman701874
May 20th, 2018 - 6 mons ago
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