Hello, I have an old yahoo account which I have been using probably for around my entir...

GetHuman-juanchin's customer service issue with Yahoo from May 2018

4 views | 594 similar | 1 following
Help with my Yahoo issue
First: share to improve GetHuman-juanchin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-juanchin's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-juanchin will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-juanchin can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-juanchin may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-juanchin's own words
Hello, I have an old yahoo account which I have been using probably for around my entire teenage years, I used it for all sorts of stuff back then before I created this account and a google account. In a recent turn of events, I have bought a new computer and therefore I had all my information wiped due to a necessary reformat, that included my windows account which includes my windows key which I require to access all microsoft office software. My windows account is registered to my old account which is "*****@***.com", I have forgotten my password and all the recovery options are unavailable now, my old phone number is gone now and I have no way of accessing that account except with help from yahoo itself. I wish to recover the account due to the importance it holds to some of my social media outlets and especially my microsoft account, thank you in advance.

GetHuman-juanchin did not yet indicate what Yahoo should do to make this right.

How GetHuman-juanchin fixed the problem

We are waiting for GetHuman-juanchin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-juanchin fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-juanchin
May 13th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 594 others
1 customer following this

Timeline

GetHuman-juanchin started working on this issue
May 13th, 2018 9:56am