Hi*This is Roya.*Actually my english is not good and I have a big problem. I am so sad...

GetHuman-r_nate's customer service issue with Yahoo from May 2018

4 views | 14213 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman-r_nate's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-r_nate's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-r_nate will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-r_nate can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-r_nate's own words
Hi*This is Roya.*Actually my english is not good and I have a big problem. I am so sad.*Pleaseeeeeeee help me.*About * months ago I was using a H*o number (sim card) and I didn't charge it for a limited time because I didn't need it. (**********)**so, when I wanted to charge it, I anderstood H*O company didn't let me and they told me, you have to buy a new sim card and I did it.*Now, my phone has broken and I bought a new phone but I DONT have access my email.**Do you know why?*Because, when I wanted to sign in my email, yahoo send me Account key to my previous cellphone or sms to my previous number(**********) and I have to verify one of them for accessing to email and NOW I dont hav any of them.**This happened because my English is too bad.*Actually, my email is very very very important for me because all of my life is into.**Actually I have another email but this email is my most important email.**please help me for recoverying my email*Thank you for your helping.**My new phone number is (************)*Another my email is (*****@***.com)

GetHuman-r_nate did not yet indicate what Yahoo should do to make this right.

How GetHuman-r_nate fixed the problem

We are waiting for GetHuman-r_nate to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-r_nate fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-r_nate
May 1st, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14213 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-r_nate started working on this issue
May 1st, 2018 5:19pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians