I have had an yahoo account for years, now it is saying that I have no account, my acco...

GetHuman643420's customer service issue with Yahoo from April 2018

4 views | 14311 similar | 1 following
Help with my Yahoo issue
GetHuman643420's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman643420 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman643420 can let us know if they help or not.
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Before contacting them, items GetHuman643420 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman643420's own words
I have had an yahoo account for years, now it is saying that I have no account, my account is *****@***.com and my password the last time I changed it was changed to **********, but now I cannot get anywhere, it is a shame that you cannot get help with this issue, it keeps telling me to check my email, then it tells me that I have no account, it is sad, sad, sad for you to operate like this! You keep asking for my email address, but it keeps telling me that I do not have an email address, I had to buy a new computer because I did an update and it wiped my old computer out, that is the only change that has been made! The old password was ****avalanch, please get this straightened out!

GetHuman643420 did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman643420
Apr 30th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14311 others
1 customer following this

Timeline

GetHuman643420 started working on this issue
Apr 30th, 2018 7:53pm
GetHuman643420 shared this issue with friends on Facebook
Apr 30th, 2018 7:55pm