I purchased an order from Taco Bell Chanhassen, MN on ***** totalling nearly $**, which...

GetHuman3780166's Complaint issue with YUM! Brands, Inc. from October 2019

Help with my YUM! Brands, Inc. issue
Before contacting them, items GetHuman3780166 may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3780166's own words
I purchased an order from Taco Bell Chanhassen, MN on ***** totalling nearly $**, which included: * Beef Nacho Combo box with lemonade, * Cheesy Chalupa Value box with lemonade, one spicy tostado and two * piece order of cinnabon delights. I received the two lemonades along with someone else's order, which included cinnamon twists, a bean and rice burrito and a soft taco. Net, I paid for $** worth of food and received about $*-* worth of food, which ai did not order. I phoned the restaurant to immediately notify them of the issue, but I was hang-up on ** times. One time someone answered, and when I asked to please speak to the manager they (male employee) hung-up on me. I've disputed the charge with my credit card company, since I did not receive the goods I paid for. I am a loyal Taco Bell patron, and this is NO way to treat any guest. Please verify the staff members that were working the night of ********** and provide some *** coaching at minimum. When a paying guest receives the wrong order, we are not being a PIA* we simply want what we paid for and are entitled to receive.

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YUM! Brands, Inc.

Complaint issue
Reported by GetHuman3780166
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 49 others
0 customers following this

Timeline

GetHuman3780166 started working on this issue
Oct 17th, 2019 5:04am
GetHuman3780166 shared this issue with your circles on Google+
Oct 17th, 2019 5:04am