I am in the U.S. Coast Guard and we are currently having issues with Xerox printer. It...

GetHuman-arianj's customer service issue with Xerox from January 2019

10 views
 | 
34 similar
 | 
0 following
Help with my Xerox issue
Next: our robot will wait on hold for GetHuman-arianj to get a Xerox rep on the line!
Always use the GetHuman Phone tocall Xerox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-arianj's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-arianj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-arianj may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-arianj's own words
I am in the U.S. Coast Guard and we are currently having issues with Xerox printer. It is a Xerox WorkCentre ****. Whenever we try to printer and*or scan the printer jams. It manages to get most of the content on the paper but jams right after. We have tried using different output trays but get the same result. There is no other error or code other than what is on the Machine Status: Paper jam behind the Left Side Middle Door (A). Any help you can provide will be greatly appreciated.
GetHuman-arianj did not yet indicate what Xerox should do to make this right.
I have an issue with Xerox too
How GetHuman-arianj fixed the problem
We are waiting for GetHuman-arianj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xerox's attention and get better help faster. Tap below to get started.
Having Xerox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-arianj fixes it.
This email address isn't valid

Xerox

Customer service issue
Reported by GetHuman-arianj
Jan 16th, 2019 - 9 mons ago
I have an issue with Xerox too
Not resolved
Seen by 10 customers so far
Similar issue to 34 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-arianj started working on this issue
Jan 16th 2:24pm