I am so tired of re-typing this. I have typed it * times. This is my *th charge to X...

GetHuman-hopeeve's customer service issue with Xbox from April 2020

11 views | 15736 similar | 0 following
Help with my Xbox issue
First: share to improve GetHuman-hopeeve's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hopeeve's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman-hopeeve a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-hopeeve may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-hopeeve's own words
I am so tired of re-typing this. I have typed it * times. This is my *th charge to X box & I'm getting tired of having these charges added to my bank account. I haven't used the email account listed on the X box account in yrs. & I've already had my bank put a block on the X box account once when there were * charges put on my account & I had to get a new card. I can't keep getting a new card & don't know WHY I keep getting new charges added to my account. My Mom & I are senior citizens & we don't HAVE X box much less know how to use it. DO NOT let ANYONE charge anything to my account anymore. I am wanting to cancel the X box account once & for ALL so there will be no more charges. I can't get hold of you on the phone, so I HOPE you will do it this way.

GetHuman-hopeeve did not yet indicate what Xbox should do to make this right.

How GetHuman-hopeeve fixed the problem

We are waiting for GetHuman-hopeeve to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hopeeve fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hopeeve
Apr 25th, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 15736 others
0 customers following this


GetHuman-hopeeve started working on this issue
Apr 25th, 2020 6:02pm