I am so tired of re-typing this. I have typed it * times. This is my *th charge to X...

GetHuman-hopeeve's customer service issue with Xbox from April 2020

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The issue in GetHuman-hopeeve's own words
I am so tired of re-typing this. I have typed it * times. This is my *th charge to X box & I'm getting tired of having these charges added to my bank account. I haven't used the email account listed on the X box account in yrs. & I've already had my bank put a block on the X box account once when there were * charges put on my account & I had to get a new card. I can't keep getting a new card & don't know WHY I keep getting new charges added to my account. My Mom & I are senior citizens & we don't HAVE X box much less know how to use it. DO NOT let ANYONE charge anything to my account anymore. I am wanting to cancel the X box account once & for ALL so there will be no more charges. I can't get hold of you on the phone, so I HOPE you will do it this way.

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Xbox

Customer service issue
Reported by GetHuman-hopeeve
Apr 25th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 15736 others
0 customers following this

Timeline

GetHuman-hopeeve started working on this issue
Apr 25th 6:02pm