Hi *I have two children who both have xbox one consoles and i am constantly having to g...

GetHuman-lisa_coo's Report an Issue with Xbox from June 2019

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The issue in GetHuman-lisa_coo's own words
Hi *I have two children who both have xbox one consoles and i am constantly having to get their controllers replaced,if its not ghosting of the triggers its the top left and right clicking buttons why do these keep breaking?? I brought them both a red and blue controller i think last year in april (could of been ****) and i have had to take * back * times and the other * times with either problem that ive mentioned above,can you tell me why this is as really un-acceptable! Its costing me keep visiting the argos store and also costing each year as i brought the warranty as an extra,they tell me they are * of their biggest return,why is this??!!*Lisa *Sent from my iPhone

GetHuman-lisa_coo did not yet indicate what Xbox should do to make this right.

How GetHuman-lisa_coo fixed the problem
The controllers are rubbish they need to be made better where they are not constantly breaking microsoft sort the problem!!!!
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Reported by GetHuman-lisa_coo
Jun 17th, 2019 - a year ago
Not resolved
GetHuman-lisa_coo shared how to fix
Seen by 6 customers so far
Similar issue to 134793 others
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Timeline

GetHuman-lisa_coo started working on this issue
Jun 17th, 2019 7:06pm
GetHuman-lisa_coo confirmed the issue is fixed. Hooray!
Jun 19th, 2019 5:50am
GetHuman-lisa_coo indicated the issue is not fixed yet.
Jun 19th, 2019 5:53am