My Dragon Age Inquisition (Deluxe Edition) DLC would not show up in game even though th...

GetHuman1722635's customer service issue with Xbox from December 2018

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The issue in GetHuman1722635's own words
My Dragon Age Inquisition (Deluxe Edition) DLC would not show up in game even though they have previously. I uninstalled Jaws of Hakkon in order to reinstall it, hoping it would fix the problem. However, now I cannot find the DLC anywhere. I've checked under My Games and Apps, under Ready to Install, I've looked at my order history and in the Microsoft store. I cannot find my purchased DLC anywhere. Obviously I dont want to buy it again, and now I dont want to uninstall anymore of my add-ons for fear of this happening to all of them. So far it is only the Descent and Jaws of Hakkon that will not appear in-game. The Black Emporium is working and I am not sure about Trespasser since I have not finished the game with my current character. Please help!

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Customer service issue
Reported by GetHuman1722635
Dec 9th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 71246 others
0 customers following this
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GetHuman1722635 started working on this issue
Dec 9th, 2018 3:39pm