If you're locked out of your account after a factory reset, ensure that you're using the correct email and password associated with your Xbox account. You can try resetting your password if you've forgotten it. Follow the on-screen prompts for recovering your account. If you’re still having issues accessing your account, there is a link to the most up-to-date contact information right here on this page.
Asked Sep 23, 2024 1:43 PM