(*)*When calling my home phone (***-***-**** from my cell phone, the phone rings once a...

GetHuman5201308's Device Support issue with XFINITY Mobile from August 2020

Help with my XFINITY Mobile issue
First: share to improve GetHuman5201308's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5201308's own words
(*)*When calling my home phone (***-***-**** from my cell phone, the phone rings once and call blocked appears.*(*)*When calling using my cell phone, my wife’s cell phone number appears and vice versa.*My cell phone number Thomas W. Jones is ***-***-*****M y wife’s cell phone number Daryl V. Jones is ***-***-******The advanced tech support man from comcast today said that this is an internal issue and has to do with an ID number on my cell phone

GetHuman5201308 did not yet indicate what XFINITY Mobile should do to make this right.

How GetHuman5201308 fixed the problem

We are waiting for GetHuman5201308 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common XFINITY Mobile customer problems.
How Do I Report a Problem with My Xfinity Mobile Phone?How Can I Track a Lost or Stolen Comcast Phone?How Can I Fix a Cracked or Broken Comcast (Xfinity) Phone?
Do you have a customer issue as well?
We can help you get XFINITY Mobile's attention and get better help faster. Tap below to get started.
Having XFINITY Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Device Support issue
Reported by GetHuman5201308
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 853 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman5201308 started working on this issue
Aug 26th 4:36pm