(*)*When calling my home phone (***-***-**** from my cell phone, the phone rings once a...

GetHuman5201308's Device Support issue with XFINITY Mobile from August 2020

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The issue in GetHuman5201308's own words
(*)*When calling my home phone (***-***-**** from my cell phone, the phone rings once and call blocked appears.*(*)*When calling using my cell phone, my wife’s cell phone number appears and vice versa.*My cell phone number Thomas W. Jones is ***-***-*****M y wife’s cell phone number Daryl V. Jones is ***-***-******The advanced tech support man from comcast today said that this is an internal issue and has to do with an ID number on my cell phone

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XFINITY Mobile

Device Support issue
Reported by GetHuman5201308
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 853 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5201308 started working on this issue
Aug 26th 4:36pm