We have called several times during the past * weeks -NEVER getting a human person. "t...

GetHuman5052883's Refund a Charge issue with XFINITY Mobile from July 2020

2 views | 777 similar | 0 following
Help with my XFINITY Mobile issue
First: share to improve GetHuman5052883's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5052883's next move: try calling XFINITY Mobile again.
The best way to get your problem resolved is to tap the button below to start calling XFINITY Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5052883 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5052883's own words
We have called several times during the past * weeks -NEVER getting a human person. "the wait time will be more than ** minutes". We have waited up to ** minutes, prior to hanging up. On May **, *****we were charged $**.** x * for phones that we never ever had in our possession. NO ONE in the Littleton office could get them activated, never could get our numbers transferred. After * weeks of return trips, we quit!! But you still charged us the $**.** x * and have never refunded our monies**These charges were on a cc ending in...****.*Its time to return our monies.*There is NO excuse for this type of business * service.

GetHuman5052883 did not yet indicate what XFINITY Mobile should do to make this right.

How GetHuman5052883 fixed the problem

We are waiting for GetHuman5052883 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common XFINITY Mobile customer problems.
How Do I Report a Problem with My Xfinity Mobile Phone?How Can I Track a Lost or Stolen Comcast Phone?How Can I Fix a Cracked or Broken Comcast (Xfinity) Phone?
Do you have a customer issue as well?
We can help you get XFINITY Mobile's attention and get better help faster. Tap below to get started.
Having XFINITY Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5052883 fixes it.
This email address isn't valid

XFINITY Mobile

Refund a Charge issue
Reported by GetHuman5052883
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 777 others
0 customers following this

Timeline

GetHuman5052883 started working on this issue
Jul 10th 10:22pm
GetHuman5052883 indicated the issue is not fixed yet.
Jul 10th 10:24pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers