I can't receive an email to reset my password

GetHuman4413052's customer service issue with Wix.com from March 2020

Help with my Wix.com issue
First: share to improve GetHuman4413052's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4413052's own words
I've reset Password several times*but i can not receive an email* ... I can't receive an email to reset my password*my eamil is *****@***.com *I've reset it several times. I can't receive an email*****Our website is not working. We can't access our website?** I can't get email for my password reset. i have been trying since yesterday and today spent almost * hours already. and our website is: www.favotell.com. the email for six is: *****@***.com. We have try forgot my password many time and we haven't received any password reset. please help us out.**Below is what is showing when we try our website.**Thank you**Looks Like This Domain Isn't*Connected To A Website Yet!*Is this your domain?*Connect it to your Wix website in just a few easy steps:*Go to Wix.com * Subscriptions * Domains*Click Use a Domain You Already Own*Follow the steps to connect your domain to your website
reset my account password
can you tell me my website dns record***my website is favotell.com
How GetHuman4413052 fixed the problem

We are waiting for GetHuman4413052 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wix.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wix.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wix.com

webiste
Customer service issue
Reported by GetHuman4413052
Mar 1st, 2020 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 666 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4413052 started working on this issue
Mar 1st, 2020 5:57pm
GetHuman4413052 indicated the issue is not fixed yet.
Mar 2nd, 2020 2:25pm
GetHuman4413052 indicated the issue is not fixed yet.
Mar 2nd, 2020 3:47pm
GetHuman4413052 indicated the issue is not fixed yet.
Mar 3rd, 2020 9:11am
GetHuman4413052 confirmed the issue is fixed. Hooray!
Mar 3rd, 2020 9:30am
GetHuman4413052 indicated the issue is not fixed yet.
Mar 3rd, 2020 9:32am
GetHuman4413052 indicated the issue is not fixed yet.
Mar 3rd, 2020 9:35am
GetHuman4413052 confirmed the issue is fixed. Hooray!
Mar 3rd, 2020 3:23pm
GetHuman4413052 indicated the issue is not fixed yet.
Mar 3rd, 2020 3:23pm
GetHuman4413052 indicated the issue is not fixed yet.
Mar 3rd, 2020 3:25pm
GetHuman4413052 confirmed the issue is fixed. Hooray!
Mar 3rd, 2020 3:33pm
GetHuman4413052 confirmed the issue is fixed. Hooray!
Mar 4th, 2020 8:11am
GetHuman4413052 indicated the issue is not fixed yet.
Mar 4th, 2020 8:14am
GetHuman4413052 indicated the issue is not fixed yet.
Mar 5th, 2020 7:57am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers