I have control over two accounts. They are two separate account owners. On one accoun...

GetHuman3789462's Account Access issue with Wix.com from October 2019

Help with my Wix.com issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3789462's own words
I have control over two accounts. They are two separate account owners. On one account, the owner wanted to create a second site (not Published) to show a friend what their website could look like if they wanted to open a website account for themselves. They liked it and asked me to open an account for them and transfer the created site to their account once opened. I thought I had the account started and I thought I had transferred the site to their account. Somehow now the two accounts are both have the same email addresses and I cannot figure out how to separate them. I want to start over by cancelling the second account which was never completed, but I can't. Somehow the the emails are the same on both accounts and I cannot correct them!! The two account emails are: *****@***.com and *****@***.com. User names are berniedimeo and kikipryzbylo. I have no idea how this happened and need to get them corrected!!

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Account Access issue
Reported by GetHuman3789462
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2504 others
0 customers following this
Items needed
Email address on the account


GetHuman3789462 started working on this issue
Oct 18th, 2019 5:23pm
GetHuman3789462 shared this issue with others over email
Oct 18th, 2019 5:24pm

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