I am currently in Indonesia where my US debit card & both credit cards won’t work on th...
GetHuman2879231's billing issue with Wix.com from May 2019
Help with my Wix.com issue
First: share to improve GetHuman2879231's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2879231's next move: try the Wix.com help center again.
Wix.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2879231 will want to follow the link below to head to their help center. We will check on GetHuman2879231 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2879231 may need:
Username, Password, and Email address on the account
The issue in GetHuman2879231's own words
I am currently in Indonesia where my US debit card & both credit cards won’t work on the Wix site to upgrade (complete my website & publish it.) I am here for two months & the website says when I try to purchase:**Due to multiple declines, please call your bank before making another purchase.**I have plenty of funds in all accounts & my bank doesn’t even have a record of declines so it isn’t even going through. I can use my card everywhere else (for purchase & at ATMs) just not on Wix where I need it.**I’ve tried filling out “support tickets” twice begging someone to email me to no avail. I’ve already lost ** hours of work due to this unresolved issue.**All I want to do is be able to give Wix money freely. You would think this would be a priority for them. I came to Bali to work & this issue is work prohibitive.
GetHuman2879231 did not yet indicate what Wix.com should do to make this right.
I have an issue with Wix.com too
How GetHuman2879231 fixed the problem
We are waiting for GetHuman2879231 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.