I was trying to track an order that was originally scheduled to arrive by Oct **. Yeste...
GetHuman-lisasac's Track an Order issue with Wish.com from October 2019
Help with my Wish.com issue
First: share to improve GetHuman-lisasac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lisasac may need:
Account username and Account password
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-lisasac's own words
I was trying to track an order that was originally scheduled to arrive by Oct **. Yesterday I went to check on the order and it said that it was to arrive by Oct ** (although it was a Sunday). The customer service assistant asked the question whether I had received the item (you can answer yes or no). Upon selecting no, the customer service assistant said that a refund would be issued and that it could take up to ** days to see on the account. I DO NOT want a refund, I want to know where the product is. Other items have been purchased to complete this Pennywise costume and it will not help if I have the costume refund on Halloween and not the costume itself! Now I cannot see a tracking number or anything because the status simply says 'refunded'. HELP!!! Can someone tell me where the package is please. I tried emailing the customer support and the reply says that my email would be reviewed in *-* days. Really? Halloween will be over by then.
GetHuman-lisasac did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman-lisasac fixed the problem
We are waiting for GetHuman-lisasac to fix the problem and share the solution with the rest of us customers.
Please help with my Wish.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wish.com customer problems.
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
GetHuman-lisasac indicated the issue is not fixed yet.
Nov 2nd, 2019 5:10am
Moving? Set Up Services in 1 Call
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians