I ordered several items from wish and it has been pass the due date. I was told that my...

I ordered several items from wish and it has been pass the due date. I was told that my hair product was sent but never got it also I ordered the hair product again never got it. then wish selected a refund on their own yes or no. did you get it. they don't give room for you to say anything.*the order I ordered a gold and black short wig never got it. wish is saying that I wanted a refund. Even tho they mess my order I didn't ask for a refund. I just wan't my orders. also the backpack suppose to be on its way. wish mess up I was still ordering. I am not going to order anything else till I get what I ordered. Please help this has been going on since September. please my back order on the hair growth product . the andrea didn't work like water I waisted my money. thank you.