I ordered an item from wish.com on March *th ****. Tracking for the item was available...
GetHuman2751653's customer service issue with Wish.com from April 2019
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The issue in GetHuman2751653's own words
I ordered an item from wish.com on March *th ****. Tracking for the item was available up until March **th when the item arrived in the United States. The original arrival date for the item was given as April **th ****. On the day of April **th, the arrival date was changed to April **nd ****. This is very dishonest, changing the arrival date by a week on the day I was scheduled to arrive. The order was placed on March *, received by vendor on March **, and arrived in us on March ** which was a reasonable * day turnaround per wish.com standards. However, from the arrival of the item to the US to April ** is ** days. That is ** days from the order being received by wish.com and EC Post. This is already much longer than a reasonable expectation for delivery of an item that has already been shipped from the distributor. Changing the arrival ** days after after ordering, ** days after arriving in the US is not acceptable for American consumers. I have been a patient wish.com customer, even after paying for and receiving numerous items that were clearly different from the misleading and sometimes downright false item descriptions. However, this instance clearly demonstrates at the least gross negligence of the services advertised and more accurately, fraudulent practices of consumer exploitation. I expect a response from this issue in a much more reasonable timeframe than I have so far dealt with, or I will not hesitate to take further action.
GetHuman2751653 did not yet indicate what Wish.com should do to make this right.
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Apr 15th, 2019 10:00pm
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