I have several orders that have not been received and when I respond in the app and say...

GetHuman-natierra's Problem With an Order issue with Wish.com from April 2019

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The issue in GetHuman-natierra's own words
I have several orders that have not been received and when I respond in the app and say it has not been received I'm given the message it has been a problem with shipping and it is on the way....this problem persisted over a few months and it still says my package is on the way. However, when I try to resolve the issue I'm told it is past the refund window for all the items I've purchased even though I have not received them yet. I have orders as far back as September **** that have not been delivered and some as recent as February that still have not been delivered....of ** orders I've placed over time I've only ever received * of my items. * were too small but because of the hold up in delivery time I received the items past the refund window and was unable to receive a refund or exchange for * items. I am very disappointed and feel like this site is a scam to take customers funds with no intention on delivering its products. Please respond promptly with a resolution to this issue.

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Problem With an Order issue
Reported by GetHuman-natierra
Apr 7th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 50370 others
0 customers following this
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GetHuman-natierra started working on this issue
Apr 7th, 2019 6:11pm