After making quite a few orders for around Christmas and after to arrive a jumper and a...

GetHuman-courtzk's customer service issue with Wish.com from December 2018

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The issue in GetHuman-courtzk's own words
After making quite a few orders for around Christmas and after to arrive a jumper and a coat came both broken and in bad quality I got my money back but the other coat I ordered which was meant to come along with the other coat never arrived and I tried to contact support but it's no good they sent a message saying something about basically taking advantage of the money back policy but its not my fault the items arrived faulty and then I tried to send them a message, no good I'm now getting no response. This is the title of which the item is under in the wish app: ***** woman fashion medieval style back lace up blue outfits warm hooded long sleeve renaissance outwear coat plus size s-*xl*And this is my tracking number:*VC*********GB*It was meant to originally arrive on the **th of Dec then it was moved to **th Dec then I find it's not here at all.*The store it's under is called centper**Please someone iether get the item to me or give me a refund because I haven't got the item at all.

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Wish.com

Customer service issue
Reported by GetHuman-courtzk
Dec 28th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 32807 others
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Timeline

GetHuman-courtzk started working on this issue
Dec 28th, 2018 2:48pm
GetHuman-courtzk indicated the issue is not fixed yet.
Dec 28th, 2018 2:50pm