Account hacked, shipping address changed. Order is mine however.

GetHuman-jpottger's customer service issue with Wish.com from November 2018

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The issue in GetHuman-jpottger's own words
I was trying to have them change the shipping address of the order that I DID place myself. Instead they canceled the order without confirmation from me and tried to refund it. Also they have deactivated and blocked all access to my account. ... The default address in my account has been changed without my approval which leads me to believe that my account has been hacked. I have taken the necessary precautions for the future (changed the address back and changed my password).*I need your help to verify the order and change the shipping address to mine. Also I would like you to report the address from the hacker to the appropriate authority.
I really want and need the product, I ONLY need the shippig address to be changed to MY actual address. The item in question is very popular and already sold out on the app again.
They should send the items of my last order to me. At **% of the original price since I used the promo code "blkfriday" which entitles me to this discount. After the items have been shipped and received by me they can go ahead and close my account so I can create a new one
This is my fourth order in less than * months time
Lots of emails back and forth, latest status is that the issue has been escalated for a sollution
I have an issue with Wish.com too
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Wish.com

Wish
Customer service issue
Reported by GetHuman-jpottger
Nov 24th, 2018 - 10 mons ago
I have an issue with Wish.com too
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Seen by 7 customers so far
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Timeline
GetHuman-jpottger started working on this issue
Nov 24th, 2018 6:17am
GetHuman-jpottger indicated the issue is not fixed yet.
Nov 24th, 2018 10:56am
GetHuman-jpottger indicated the issue is not fixed yet.
Nov 24th, 2018 10:59am
GetHuman-jpottger indicated the issue is not fixed yet.
Nov 24th, 2018 10:59am
GetHuman-jpottger indicated the issue is not fixed yet.
Nov 24th, 2018 10:59am
GetHuman-jpottger indicated the issue is not fixed yet.
Nov 24th, 2018 11:14am