Our phone service has been out for two days, and no one has picked up the trouble ticke...

GetHuman4085345's Service issue with Windstream from December 2019

Help with my Windstream issue
Top Tip from another customer
If you are having a service issue you should call in immediately to report it.
The issue in GetHuman4085345's own words
Our phone service has been out for two days, and no one has picked up the trouble ticket yet (*********). I can't get access to anyone in the United States (India only). This is seriously ticking me off!!! I want someone to call me about this today from somewhere in the United States that can help me by getting someone out to our business and fixing our telephone service. You will need to contact me on my cell (***) ***-****, as we OBVIOUSLY have no working telephones. This outage is seriously critical, as the phone lines carry the alarm signals for our security system. Completely UNACCEPTABLE!!!**Your Customer Service is horrible...

GetHuman4085345 did not yet indicate what Windstream should do to make this right.

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Windstream

Service issue
Reported by GetHuman4085345
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 289 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number

Timeline

GetHuman4085345 started working on this issue
Dec 12th, 2019 6:36pm
GetHuman4085345 confirmed the issue is fixed. Hooray!
Dec 16th, 2019 3:46pm

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