we want to know the status of our warranty claim for our Kitchen Aid refrigerator*clai...

GetHuman5835947's Warranty claim issue with Whirlpool from March 2021

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The issue in GetHuman5835947's own words
In November of **** we were told our * month old *kitchen aid refrigerator would need to be replaced. The store we purchased it from was not a lot of help but finally gave us a phone number for Whrilpool warranty’s. After being on the phone several days for hours we finally got through and we’re given a claim number with a replacement supposedly being sent within * weeks. Never heard back from... ... we want to know the status of our warranty claim for our Kitchen Aid refrigerator*claim * **********
Especially frustrating trying to get in contact with Whirlpool by phone. Plan on waiting hours. They do not apparently have a web sight set up for warranty questions. When you do get through on there phone you are switched over to music with no information on how long the wait will be or any other information. *Note: just put your phone on speaker phone and go about your business until someone finally answers
We finally have I resolved.
Long time Whrilpool customer. Expected way better warranty service
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Whirlpool

Warranty claim
Warranty claim issue
Reported by GetHuman5835947
Mar 12th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1098 others
0 customers following this

Timeline

GetHuman5835947 started working on this issue
Mar 12th 6:44pm
GetHuman5835947 indicated the issue is not fixed yet.
Mar 12th 11:35pm
GetHuman5835947 confirmed the issue is fixed. Hooray!
Mar 12th 11:37pm
GetHuman5835947 confirmed the issue is fixed. Hooray!
Mar 13th 4:14pm
GetHuman5835947 indicated the issue is not fixed yet.
Mar 13th 4:15pm

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