We ordered all our kitchen appliances from Whirlpool -*Order **********.** *st schedule...

GetHuman-msturza's customer service issue with Whirlpool from May 2020

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The issue in GetHuman-msturza's own words
We ordered all our kitchen appliances from Whirlpool -*Order **********.** *st scheduled delivery: Waited an entire day, No delivery. No call, No getting through to CService* **nd delivery: Damaged frig, right out of the packaging. *How does that leave your quality control?*The drivers didn't even bring it in.**since the first day til now we have called at least *** times. we got through *x. *Once to confirm that you never showed up but given new delivery date, and May**th, finally... just to be told that your system was down, call again. Yesterday call all mover than ** min. Today the wait is * hr, * min. **I doubt that I am ever going to get a replacement frig without me pulling my hair out.*SOLUTION:*Please give us a discount on the frig so that it is free and just RE- deliver the damaged frig. *This will be less painful for everyone. *And probably more cost effective. *Please & thank you.**RE*DELIVER Frig: WRX***SDHV*Discounted to free.**I am home today* **** Illinois Ave.*Englewood, FL *******Mary ***-***-****

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Whirlpool

Customer service issue
Reported by GetHuman-msturza
May 22nd, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 470 others
0 customers following this

Timeline

GetHuman-msturza started working on this issue
May 22nd, 2020 3:57pm