I have been working with Diamond Repair in St. Louis for over * months on a new refrige...

GetHuman4154436's customer service issue with Whirlpool from December 2019

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The issue in GetHuman4154436's own words
I have been working with Diamond Repair in St. Louis for over * months on a new refrigerator. They have done many things to get it running properly. They have been to me house *-* times. They were here last Friday and put the part they said would help and it I’d not. The refrigerator wont get cold now. It was freezing things before. I fridge was under warranty when this started. It is not now. I am so disappointed in your product. Diamond repair is your warranty person. I don’t think they have any idea what they are doing. Each time they send a new person and I have to repeat the story every time because they have not idea what is happening. I have had this product now ** months and at month * it was not working properly. I cannot imagine what. The future holds.*I need help working with them. I have spent the holidays with not fridge. I called them immediately telling them it did not work. Please call me. ***-***-****

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Whirlpool

Customer service issue
Reported by GetHuman4154436
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 451 others
0 customers following this

Timeline

GetHuman4154436 started working on this issue
Dec 26th, 2019 5:28pm

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