I called whirl pool because the electricians were here installing my in wall oven and m...

GetHuman1162376's customer service issue with Whirlpool from September 2018

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The issue in GetHuman1162376's own words
I called whirl pool because the electricians were here installing my in wall oven and microwave but in the instructions nothing clearly states what size amperage of a breaker that needs to be installed in the breaker panel so I called and gave them my model and serial number so they could look it up but they told me that they could not tell me over the phone due to liability issues what breaker to use so I don’t know what they expect me to do if I can’t call whirl pool and they can’t tell me what the power requirements are for their oven then that seems horrible. If they will not tell me then how will i know and if i guess and its wrong then it may break y oven or burn down my house. If thats the way they treat there customers then i would rather have my money back and ill go with a diffrent brand that wilk tell me how there product works. If the manufacture cant tell u then who in the world can??? This was the worst cuatomer service i have ever had. They couldnt answer a super simple question. Absolutely no help what so ever.
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Customer service issue
Reported by GetHuman1162376
Sep 21st, 2018 - 6 mons ago
I have an issue with Whirlpool too
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GetHuman1162376 started working on this issue
Sep 21st, 2018 7:09pm