Hello,**We have a Whirlpool refrigerator Model WRS***FDAM Serial HR******** under warra...

GetHuman-jandjcas's customer service issue with Whirlpool from July 2018

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The issue in GetHuman-jandjcas's own words
Hello,**We have a Whirlpool refrigerator Model WRS***FDAM Serial HR******** under warranty through *******. We did create a service call and had a service tech come out here months ago and are totally dissatisfied with the outcome. Problem* the ice maker throws out random cubes on the floor with no activity at the fridge. We have hardwood floors which you are not supposed to get water on and very often come home or wake up to puddle(s) of water on those floors. They tech said " it's a quirk" and no fix. This not a quirk it is a definite defect. We would be very happy to trade this fridge for something that works properly and pay a reasonable amount of money or get it fixed. Please advise**Regards**Judith Casey*****-***-****

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Whirlpool

Customer service issue
Reported by GetHuman-jandjcas
Jul 13th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 238 others
0 customers following this
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Timeline

GetHuman-jandjcas started working on this issue
Jul 13th, 2018 8:07pm
GetHuman-jandjcas indicated the issue is not fixed yet.
Jul 14th, 2018 11:32pm
GetHuman-jandjcas indicated the issue is not fixed yet.
Jul 15th, 2018 12:01am
GetHuman-jandjcas indicated the issue is not fixed yet.
Jul 15th, 2018 12:01am
GetHuman-jandjcas indicated the issue is not fixed yet.
Jul 17th, 2018 12:04pm

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