Have a Whirlpool water heater with the Honeywell thermostat apparently the thermal coup...

GetHuman819391's customer service issue with Whirlpool from June 2018

6 views
 | 
173 similar
 | 
0 following
Help with my Whirlpool issue
Before contacting them, items GetHuman819391 may need:
Name, Email address, Billing address, Phone number, and Order number
GetHuman819391's next move: have a Whirlpool rep call.
Always use the GetHuman Phone tocall Whirlpool. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman819391's own words:
Have a Whirlpool water heater with the Honeywell thermostat apparently the thermal coupling has gone out and I need to remove the old one the gas line that looks like it goes up to the thermostat I cannot break loose that ****ing so I can remove it it's the one that has a little corrugated pipe going up any ideas how to get that loose
I trust that Whirlpool will make this right and come up with a resolution that is fair.
Help with my Whirlpool issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Whirlpool's attention and get better help faster. Tap below to get started.
Having Whirlpool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Whirlpool email you?
This email address isn't valid
Follow this issue
See how GetHuman819391 fixes it.
This email address isn't valid

Whirlpool

Customer service issue
Reported by GetHuman819391
Jun 25th, 2018 - 2 mons ago
I have an issue with Whirlpool too
Not resolved
Seen by 6 customers so far
Similar issue to 173 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman819391 started working on this issue
Jun 25th 6:58pm